Zenegirl Return Policy

Our return policy is simple. You can return unused and unwashed products with all tags attached in the original box packing within 15 days of delivery.

  • To return any product, simply email us at orders@zenegirl.com with your number. You can also call us on our customer care no. : +91-9592915805
  • However, due to the intimate nature and hygienic standards of certain items, we regret that it is not possible for us to accept returns on Briefs, Panties, Stick-On Bras, Pasties, Swimsuits and some of the accessories which are intimate in nature.
  • In the interests of hygiene, we may refuse returns where it's obvious that the item has been worn, washed or soiled.
  • Products that are sold as packs cannot be returned as individual items.
  • Gift wrapping charges will not be refunded if goods are returned. Also, any replacements you have asked for will not be gift wrapped.
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