Terms & Conditions
Use of the Website
By accessing the website, you warrant and represent to RG Merchandisers Pvt. Ltd., the website owner that you are legally entitled to access the website and to use the information made available via the website.
The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of RG Merchandisers Pvt. Ltd., the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of RG Merchandisers Pvt. Ltd, the website owner.
External links may be provided for your convenience, but they are beyond the control of RG Merchandisers Pvt. Ltd., the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
RG Merchandiers Pvt. Ltd. makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.
1. You must be eighteen years or older to use this site. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian
2. By placing the order, the purchaser understands and agrees to all the terms and conditions of the offer
3. Orders will be executed only after realisation of the payments
4. Cash on delivery charges, as indicated, may apply over & above the offer price
5. We will take between 2-15 days for delivery of order/gift, subject to stock availability
6. It will not be possible to cancel once the order is placed
7. All orders are subject to acceptance by us and product availability
8. Sizes once confirmed will not be changed
9. Offer is available only till stocks last
10. Zenegirl.com reserves the right to terminate or extend its various offers or any part thereof at any time
11. Zenegirl.com shall not be obliged to fulfill any order for any cancelled offer and customers shall abide unconditionally by the decision of Zenegirl.com
13. You represent and warrant that all details you provide to Zenegirl.com for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered
14. Zenegirl.com reserves the right to terminate your membership from Zenegirl.com and to refrain from fulfilling any further orders and to suspend or terminate your access to the site immediately and without notice to you if: you fail to make payment to us when due; or you breach any of these Conditions; or when requested by us to do so, you fail to provide within a reasonable time, enough information to enable us to check the accuracy and validity of any information supplied by you, or your identity; or we suspect you have engaged, or are about to engage, or are connected to or otherwise have way of being involved in fraudulent or illegal activity on Zenegirl.com and its customers
15. You agree that if you breach these Conditions, or any liabilities are incurred arising out of your use of this website, you will be responsible for the costs and expenses that we or our officers, directors, employees, agents and suppliers incur as a result of the breach, including reasonable legal fees (if applicable). You will remain liable if someone else uses your shopping account and/or personal information unless you can prove that such use was fraudulent
16. Merchandise available for sale changes on a frequent basis; we reserve the right to make changes in our merchandise without notice. Availability information for products is listed on each individual product description. Some of our products may be available only in limited quantities, so we cannot guarantee that a product displayed on a previous visit to our website may still be available when you visit again. An item may be out of stock temporarily or permanently, or discontinued from our product line. When an item is no longer available, we take reasonable steps to remove it from the website as soon as we can. Please be informed that if we do not have stock to deliver the goods you have ordered, we will issue the charged amount back as credit to your wallet which you can use to order other available products. It may take 14-21 working days for the amount to be credited to your wallet. You will be duly informed of the same once done. The wallet amount will automatically expire 6 months from the credit date.
17. The prices displayed on this website are quoted in Indian Rupee and are valid only in the Territory of Indian Republic. Prices are subject to change at any time and subject to applicable taxes
18. No relationship shall exist between you and Zenegirl.com until we accept your order by shipping the product to you
19. By placing an order on Zenegirl.com , you allow us to call you or sms you regarding your order on your given mobile number even if it is registered under DNC list. A confirmation call may be placed to you at the number given in your order details and the our representative shall inform you of the details of the product/(s) ordered, price, payment method and delivery cost, and delivery time and any other relevant information and shall answer your queries pertaining to the order and only after your confirmation shall we dispatch the product.
20. Discount vouchers can never be redeemed for cash and you should follow separate terms and conditions applicable to each discount voucher. Any complaint without exhausting the requisite procedure for availing the facilities against a voucher, as provided for in the voucher terms, shall not be entertained
21. You agree that we may use and/or disclose information about you, such as demographics or your use of this site, in any way without revealing your personal information or identity. By taking part in promotions, contests offered on the site, or by requesting promotional information or product updates, you agree that we may use your information for marketing and promotional purposes
22. We have taken great care to provide accurate product images for each product for sale on the site. However, the colors we use, as well as the display and color capabilities of your particular computer monitor will affect the colors you actually see. We are not responsible for the said limitations and cannot guarantee that the color, texture or detail of merchandise that you see on your monitor display will be accurate
23. You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the product, use of the product, or access to the product/service
24. We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events
25. We are not responsible for material displayed on third party websites or any other written material. The only prices that apply for Zenegirl.com products are those stated on the Zenegirl.com material. We cannot vouch for the reliability of prices stated on shopping directories or through any other third party
26. In case of orders where offers are applied the terms associated with individual offers will take precedence. The terms and conditions for such offers shall be separately available on the Site.
27. These Conditions shall be governed by and construed in accordance with the laws of Republic of India and by using this website you irrevocably submit to the exclusive jurisdiction of the courts of Delhi